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Privacy Privacy

PRIVACY POLICY

Your privacy is important to us and we are committed to protecting your privacy. Jack & Abby will not sell, share, trade, or give away any personal information that we receive regarding our customers. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
We collect the domain name of email addresses of visitors to our site and aggregate (not personally identifiable) information on what pages visitors access. We use this information to monitor the use of the site and to improve its performance and usefulness. We also collect information you volunteer, such as purchasing, billing and shipping, survey responses, comments, feedback and queries.

To ensure we can process your purchase order, we need to know your name, email address, billing & shipping address, credit card number, card name and expiration date. This allows us to process and fulfill your order and to notify you of your order status. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable. You are able to unsubscribe at any time.

How do we protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorised access.

How do we allow customers to update or change the information we collect?
You may update or change information related to your account by updating your profile, accessible via the home page once you are logged in, or by sending us email. Yes, we do use cookies, but we do not overuse them! We use cookies to enhance your shopping and browsing experience. The text in a cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your name, email address, street address, or phone number. Cookies are also used to maintain your shopping bag. All data contained in the shopping bag is kept on our server and not in the cookie your computer is assigned.

Your consent
By using our website, your consent to the collection and use of this information.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think
We welcome your questions and comments about privacy. If you have any questions, please email us.

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